No Return Policy

At HOUSE OF KNP, we maintain strict quality standards. Therefore, all purchases are final, and we do not accept returns once an order has been delivered.

Please review the product details, size, color, and quantity carefully before placing your order.

Replacement Policy

A replacement will be provided only if:

• The wrong product was delivered.
• The product is damaged during delivery.
• The product has a manufacturing defect.

To request a replacement:

• Contact us within 48 hours of delivery.
• Provide your Order ID.
• Share clear photos or an unboxing video showing the issue.

Requests received after 48 hours may not be accepted.

Shipping Policy

• Orders are processed within 1-3 business days.
• Delivery typically takes 3-7 business days depending on the destination.
• Delivery timelines may vary during holidays, festivals, or unforeseen circumstances.
• Customers will receive shipment tracking details once the order is dispatched.

Cancellation Policy

• Orders can be cancelled only before they are dispatched.
• Once shipped, cancellation requests cannot be accepted.